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Delivery, Payments, Cookies, Privacy Policy, Terms & Conditions.


Online Shopping:
We accept orders through our online shopping facility, telephone orders have been paused due to the current pandemic.
We have the facilities to receive payments via Paypal through our online shopping cart.  You don't need to have a Paypal Account to use Paypal as they will accept all major credit cards.  Paypal is secure and easy to use.  If you require larger quantities, please email:  contact@wildgardenseeds.co.uk  for a quotation.  

Delivery:
We deliver within the United Kingdom only, we do not deliver to Northern Ireland or the EU.

Orders are despatched via one of the following couriers (depending on the weight of the order): Royal Mail, DHL, My Hermes, DPD, DX or Parcelforce.

Cookie Policy: 
 
Use of "Cookies" on your computer.  'Cookies' are small pieces of data which are stored for you on your computer by your web browser.  They're used to improve your online experience by almost every website, including the Wild Garden Seeds website. The Wild Garden Seeds uses non-persistent 'cookies' for the Wild Garden Seeds search engine and only collects the word or string typed in by you to be searched for. 
By using this website you consent to Paypal cookies being used, as set out in our privacy policy below, but only to facilitate the purchase.  For more information on Paypal 'cookies', please click here.

Privacy Policy:  
We do not store or pass on your payment details or address information to third parties in anyway whatsoever. When an order is placed, we only use your payment information and address supplied to despatch your goods and to advise you of delivery. Paypal will store a cookie on your computer to create the payment process.

Individual Seed Packets, Seed Collections & Meadow Mixtures:  
Orders will normally be dispatched Monday to Saturday within 5 working days after payment has been received.  

Guarantee:
All of our plants leave the nursery in prime condition and provided the seeds are cared for as described in our planting instructions, they will soon germinate and thrive.  We cannot be held responsible for any problems with subsequent performance of seeds or plants as we have no control over unsuitable care, neglect, adverse weather conditions etc.

Loss, Damage or Dissatisfaction:
Please notify us immediately on receipt in the event of any damage, loss or if you are dissatisfied in any way with our products or service.  If you are requesting replacements or a refund, please return the items to us in their original packaging within 7 days of receipt.  
Our liability is limited to the replacement of items or a refund of the price paid. We will not refund postage or delivery charges. 

Returns Policy:
We will accept returns of non-perishable items for exchange or a refund as long as the items are returned to us in re-saleable condition and in the original packaging within 7 days of receipt with a reason for the return and a telephone number in case of query. If you return all or part of your order we will not refund the delivery charge as this part of our service to you has been completed.

We do not sell or distribute your details to any other company or organisation under any circumstances ensuring your complete privacy.

 

 

 

 

contact@wildgardenseeds.co.uk

 

 

© Wild Garden Seeds 2021.

 

 

Some images courtesy of Pixabay.