About Us:
We are a small local business and specialise in supplying wildflower seeds which are mainly species of native British origin or which have been naturalised for many years in Britain. We also sell vegetable seeds.
We offer an extensive range of quality wild flower seeds, including seed collections and meadow mixes and we dispatch to anywhere in the UK.
All of our wildflower seed stocks have been produced from cultivated stock in Britain and are not taken from the wild.
Postage is free on all seed orders no matter how large or small. 
As a small business we appreciate all the support we receive from our customers, especially during these difficult times.

Packaging:
We try to limit the amount of single use plastics in our business and we are currently in the process of converting more and more of our packaging to recyclable options. Our outer seed packets are non pictorial and are made from simple plain manilla/brown or white paper and are not printed with coloured dyes/inks. They are environmentally friendly and can be recycled. We use grip seal bags and glassine envelopes to contain the actual seeds. Most of our outer postal packaging is made from recycled paper/card and we hope to convert all our packaging to 95% recycled by 2025. We do not use any aluminium in our packaging products.

Online Shopping:
We accept orders through our online shopping facility, telephone orders have been paused due to the current pandemic. We have the facilities to receive payments via Paypal through our online shopping cart.  You don't need to have a Paypal Account to use Paypal as they will accept all major credit cards.  Paypal is secure and easy to use.  If you require larger quantities, please email:  contact@wildgardenseeds.co.uk  for a quotation.  

Delivery:
All orders are individually assembled and dispatched between Monday-Friday with a dispatch estimate of up to 5 working days after payment has been received, however, we are experiencing a higher than usual demand at the moment and there may be a delay in dispatching your order of up to 10 working days. 

We deliver within the United Kingdom only, we do not deliver to Northern Ireland, the EU or internationally.

Orders are usually dispatched via one of the following couriers (depending on the weight of the order): Royal Mail, DHL, My Hermes, DPD, DX, Yodel or Parcelforce.

Cookie Policy:   
Use of "Cookies" on your computer.  'Cookies' are small pieces of data which are stored for you on your computer by your web browser.  They're used to improve your online experience by almost every website, including the Wild Garden Seeds website. The Wild Garden Seeds uses non-persistent 'cookies' for the Wild Garden Seeds search engine and only collects the word or string typed in by you to be searched for.  By using this website you consent to Paypal cookies being used, as set out in our privacy policy below, but only to facilitate the purchase.  For more information on Paypal 'cookies', please click here.

Privacy Policy:  
We do not store or pass on your payment details or address information to third parties in anyway whatsoever. When an order is placed, we only use your payment information and address supplied to dispatch your goods and to advise you of delivery. Paypal will store a cookie on your computer to create the payment process.

VAT:
We are a small local business and therefore we are not VAT registered. You are NOT charged VAT on any seed purchase from us whatsoever.

Newsletter:
We send out approximately 6 newsletters via email every year, generally 2 in Spring, 1 in Summer, 2 in Autumn and 1 in Winter. If you have purchased from us in the past we will send you a newsletter with relevant information regarding wild flowers and the items we sell on our website. It will also contain seasonal information of when to plant seeds and associated seed recommendations. On no account do we share your email address with any other company. At the bottom of every newsletter is an unsubscribe button, when clicked, it will take you to a newsletter opt out page. Once you have confirmed your email address and clicked the unsubscribe button, you will no longer receive any emails from us whatsoever. This process is instant and immediate.

Special Spring Loyalty Offer - Free Seeds 19/2/23-20/3/23:
Orders from existing customers purchasing £10 worth of seeds and over will receive a free packet of Spring Wild Flower Seeds Mix free of charge.  The offer runs from 19/2/23 to 20/3/23 inclusive whilst stocks last. *Note: Free seed offer is for one packet of Spring Wild Flower Seeds Mix per customer/household.

Special Winter Sale - Up to 20% off selected Meadow Mixes & Seed Collections + Free Seeds 5/11/22-30/11/22:
Our Special Winter Sale offer includes selected mixes and collections as indicated on our website. Between 5% and 20% will automatically be deducted from the respective item once added to the shopping cart. All customers will also receive a free packet of Long Flowering Season Meadow Mix worth £10.  This offer runs from 5/11/22 to 30/11/22 inclusive whilst stocks last. *Note: Free seed offer is for one packet of Spring Wild Flower Seeds Mix per customer/household.

Special Summer Loyalty Offer - Free Seeds 1/6/22-1/9/22:
Orders from existing customers purchasing 1kg of seeds and over will receive 100g of Long Flowering Season Meadow Mix worth £20 free of charge.  The offer runs from 1/6/22 to 1/9/22 inclusive.

Special Winter Loyalty Offer - Free Seeds 12/02/22-28/02/22:
Our newsletter loyalty special spring offer of FREE seeds runs from 12/02/22 until 28/02/22 inclusive and is available only to existing or previous Wild Garden Seeds customers who have purchased seeds from us before. Each order received with a value of £10 or more will receive one packet of our Spring Wild Flower Seed Mix free of charge. Each packet will approximately contain the following 15 seed varieties of annual, bi-annual and perennial British wild flower seeds: Bird's Foot Trefoil, Salad Burnet, Bulbous Buttercup, Meadow Buttercup, Red Campion, Red Clover, Cowslip, Greater Hawkbit, Oxeye Daisy, Hoary Plantain, Ragged Robin, Selfheal, Common Sorrel, Common Vetch and Yellow Rattle. *Note: Free seed offer is for one packet of Spring Wild Flower Seeds Mix per previous customer/household. Seed quantities and varieties are approximate. Special offer ends 28/2/22.*

Individual Seed Packets, Seed Collections & Meadow Mixtures:  
We supply various seed mixes, each of which contains the specific species listed on the website included in each mix. On some rare occasions the mix may vary very slightly with the odd additional wild flower species added or removed. However, as a rule of thumb, the mix contents are very accurate. 

Guarantee:
All of our seeds leave the nursery in prime condition and provided the seeds are cared for as described in our planting instructions, they will soon germinate and thrive.  We cannot be held responsible for any problems with subsequent performance of seeds or plants as we have no control over unsuitable care, neglect, adverse weather conditions etc.

Loss, Damage or Dissatisfaction:
Please notify us immediately on receipt in the event of any damage, loss or if you are dissatisfied in any way with our products or service.  If you are requesting replacements or a refund, please return the items to us in their original packaging within 7 days of receipt.  
Our liability is limited to the replacement of items or a refund of the price paid. We will not refund postage or delivery charges. 

Returns Policy:
We will accept returns of non-perishable items for exchange or a refund as long as the items are returned to us in re-saleable condition and in the original packaging within 7 days of receipt with a reason for the return and a telephone number in case of query. If you return all or part of your order we will not refund the delivery charge as this part of our service to you has been completed.

We do not sell or distribute your details to any other company or organisation under any circumstances ensuring your complete privacy.