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Delivery, Payments, Cookies, Privacy Policy, Terms & Conditions.
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About Us:
We are a small local business and specialise in supplying wildflower seeds which are
species of native British origin or which have been naturalised for many years in Britain. We also sell vegetable seeds.
We offer an extensive range of quality wild flower seeds, including seed collections and meadow mixes and we dispatch to anywhere in the UK.
All of our wildflower seed stocks have been produced from cultivated stock in Britain and are not taken from the wild.
We do not import seeds.
Postage is free on all seed orders no matter how large or small.
Packaging:
In 2024 we set out to convert all our packaging to 100% recyclable by
2026. At the time, we were at about the 70% mark. As of now, 2025, we
have already reached a level of 99% and we hope to convert all
our existing packaging to 100% recyclable by the end of the year. We are
limiting the amount of single use plastics in our business and we
are currently in the process of converting more and more of our
packaging to recyclable options. Our outer seed packets are non pictorial and are made from simple
plain manilla/brown or white paper and are not printed with coloured dyes/inks.
They are environmentally friendly and can be recycled. Our inner
packaging which contain the actual seeds are made of glassine envelopes,
which are again recyclable. Larger seed mixes are currently packed in
grip seal bags but this will change shortly to a recyclable bag also. Most of our outer
postal packaging is made from recycled paper/card. We do not use any aluminium in
our packaging products.
Online Shopping:
We accept orders through our online
shopping facility, telephone orders have been paused due to the current
pandemic. We have the facilities to receive payments via
Paypal
through our online shopping cart. You don't need to have a Paypal
Account to use Paypal as they will accept all major credit cards.
Paypal is secure and easy to use. If
you require larger quantities, please email: contact@wildgardenseeds.co.uk
for a quotation.
Delivery:
All orders are individually assembled and dispatched between Monday-Friday with a dispatch estimate of up to 5 working days after payment has been received, however, we are experiencing a higher than usual demand at the moment and there may be a delay in dispatching your order of up to 10 working days.
We deliver within the United Kingdom only, we
do not deliver to Northern Ireland, the EU or internationally.
Orders are usually dispatched via one of the following couriers (depending on the weight of the order): Royal Mail, DHL, My Hermes, DPD, DX,
Yodel or
Parcelforce.
Cookie Policy:
Use of "Cookies" on your computer.
'Cookies' are small pieces of data which are stored for you on your
computer by your web browser. They're used to improve your online
experience by almost every website, including the Wild Garden Seeds
website. The
Wild Garden Seeds uses non-persistent 'cookies' for the Wild Garden
Seeds search engine
and only collects the word or string typed in by you to be searched
for. By using this website you consent to Paypal cookies being used, as set out in our privacy policy
below, but only to
facilitate the purchase. For more information on Paypal 'cookies',
please click here.
Privacy Policy:
We do not store or pass on your payment details or address information to third parties in anyway whatsoever. When an order is placed, we only use your payment information and address supplied to
dispatch your goods and to advise you of delivery. Paypal will store a cookie on your computer to create the payment process.
We do not
sell or distribute your details to any other company or organisation
under any circumstances ensuring your complete privacy.
VAT:
We are a small local business and therefore we are not VAT
registered. You are NOT charged VAT on any seed purchase from us
whatsoever.
Individual Seed Packets, Seed Collections & Meadow Mixtures:
We supply various seed mixes, each of which
contains the specific species listed on the website included in each mix. On some rare occasions the mix
may vary very slightly with the odd additional wild flower species added or
removed. However, as a rule of thumb, the mix contents are very accurate
and where possible we include more seeds than is stated on our website.
Seed
Germination:
All of our seeds leave the nursery in
prime condition and provided the seeds are sown and cared for as described in
our planting instructions,
they will soon germinate and thrive. We cannot be held responsible for any problems with subsequent
performance of seeds or plants as we have no control over unsuitable
sowing/planting, subsequent care, neglect, adverse
weather conditions etc.
Loss, Damage or
Dissatisfaction:
Please notify us immediately on receipt in the
event of any damage, loss or if you are dissatisfied in any way with our
products or service.
If you are requesting replacements or a refund, please return the items
to us in their original packaging within 7 days of receipt.
Our
liability is limited to the replacement of items or a refund of the
price paid. We will not refund postage or delivery charges.
Returns Policy:
We will accept returns of non-perishable
items for exchange or a refund as long as the items are returned to us
in re-saleable condition and in the original
packaging within 7 days of receipt with a reason for the return and a
telephone number in case of query. If you return all or part of your order we will
not refund the delivery charge as this part of our service to you has
been completed.
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